Frequently Asked Questions

Yes. Oakio products are basically made from recycled materials. It won’t splinter or warp the way 
wood does, so it dramatically reduces the wasteful cycle of repair and replacements. It also 
eliminates the frequent application of environmentally harmful paint, sealers, and stains. Oakio composite deck planks are manufactured with recycled wood materials that would otherwise go into landfills. In addition, Oakio is able to regrind scrap products back into the manufacturing process. Oakio recycles water during the manufacturing process. Oakio does not require painting, staining, 
or sealing.

Wood plastic composite products are a mix of hard wood fibers, recycled polyethylene, bonding agent, additives, and tint. It is a long-lasting, hardwearing, low maintenance alternative to traditional timber products.

The obvious reason for using WPC composite decking is to preserve the environment.  As environmental pressures on the industry (in terms of recycling and sustainability) grow daily, there is a clear need to extend the life of our traditional building materials such as wood. WPC efficient use of materials that are currently seen as waste supports this concept; that of sustainable development.  Being made of almost 100% recycled materials and being 100% recyclable WPC’s impact on our precious forest resources is negligible, reducing our carbon footprint on the earth.  Other environmental benefits of WPC include: There is negligible waste and any that is produced is reused WPC contain no toxins or volatile organic compounds WPC are 100% recyclable and can be reground and reused after their service life WPC are considered non-hazardous waste so can be disposed of by standard methods.

Only you can really picture that as you know the space better than anyone but we do have a gallery of images that might help you see what it could look like.

Like any uncapped wood plastic composite board, the WPC decking boards will lighten as they naturally weather over the first 2-3 months of outdoor exposure before establishing. The board lightening is caused by rain washing out naturally occurring dark wood oils (called tannins) and natural lightening from UV exposure. The color change is most noticeable in the lighter colors: Oak, Silver Birch, and Stone, where the contrast between the colored tannins and initial board color is larger. As the board weathers, the grain’s subtle contrast eventually derives almost entirely through how the different textures reflect light rather than a genuine color differential. For this reason, it is often preferable to lay lighter colors groove side up.

Oakio products are designed to take on very little water (c.1%). Our ranges have a much lower absorption rate than timber which heavily reduces the likelihood of wet rot over a longer period of time.

Yes! You can cut, nail, drill, screw, and rout Oakio with standard woodworking tools. The density of Oakio is greater than timber that’s why we recommend using carbide tipped blades and bits.

WPC products offer superior durability and performance that you can’t get from wood. WPC decking won’t rot, warp, or splinter; and they never require staining or painting to maintain great looks.

Polyethylene is non-toxic and is used for applications such as milk jugs, water jugs and grocery sacks. When burned completely, it will convert to carbon dioxide and water vapor.

Decking: 200sqm per color and per profile.
Cladding: 300sqm per color and per profile.
Pergola: 20 sets per color and per set.
Fence: 200 sets per color and per set.
Pedestal: 500 units per height range.
Railing: 200 sets per color and per set.

It depends on the texture, quantity and the products. Let’s say a 20GP container composite decking, the lead time is 20 days roughly. Actually, the lead time is flexible for large orders and long-term cooperation.

Uncapped: 15 years of personal use, 5 years of commercial use.
Co-extrusion: 25 years of personal use, 10 years of commercial use.

WPC products are made from recycled materials. With Oakio technology, maintenance for WPC is much lesser required than lumber. WPC has all the advantages of lumber, and plus, it has better mold resistance, anti-static, stain resistance, and so on. Oakio products offer superior durability and performance that you can’t get from wood.

Oakio provides free samples while clients afford the express cost.

Yes all of our products that have passed LEED are formaldehyde-free, and also lead-free.

As composite and plastic material expands and contracts down the length of the product from changes in temperature, we do always require adequate expansion spacing left at the end of each product.
Round hollow decking 300mm, square hollow decking 350mm, solid decking 400mm.

First of all, we will assign different persons in charge to supervise the various processes from the procurement of raw materials to production. They have rich experience in this field and are very familiar with the production process. Therefore, the products with quality problems can be dealt with in the first time. In addition, we will conduct strict random inspections on the goods before shipment to ensure that customers can receive the perfect goods.

We suggest maintaining WPC products by toweling with warm soap water.

Yes, you can customize your own mold, and the mold fee will be fully returned when have ordered over 10 containers within 2 years.

If the order quantity is less then a full container, the shipping term is EXW, if the order quantity is over a full 20ft container, the shipping terms is FOB.

Yes, we can make it.

We own 4 series of decking, different decking collections have different colors. Decking images showcasing each color can be found on individual product pages, however if you would like to get a better idea of these you can order a sample pack here.

Please refer to our WPC decking installation here

The supporting joist below the plastic composite decking boards should be a maximum of 400mm apart. For further information on installation please see our installation guide.

We advise the boards to be laid small groove side up. You may wish to lay them differently however you may experience increased slippage and color change when laying the outdoor decking boards differently, and this is done at your discretion. Whilst you can fit them either way up we recommend installing the multi-groove side up, the reverse side will be less slip-resistant and will show stains and watermarks far more when fitted with the multi-groove side facing down.

Our composite decking boards are produced in batches and made from 60% recycled hardwood making this a natural product. For this reason slight color variations may occur (more noticeable when purchasing different lengths of boards or when laying the boards “wide groove up”) We advise purchasing decking boards in the same lengths to avoid initial color difference. Although we will always endeavor to pick all products from the same batch, when orders are added or amended at a later date the boards will likely be from a different batch therefore color variation is likely. Please ensure you order the correct amount of boards on the initial order.

We offer a 15 years warranty on all our extrusion decking and 25 years on all co-extrusion decking, it is meaning you get peace of mind with your new decking. We anticipate when looked after well outdoor composite decking will last well in excess of the 10-25 years warranty.

Our wood plastic composite decking boards are competitively priced against solid wood in the market. Composite decking requires very little maintenance meaning your time can be spent enjoying it rather than on expensive repainting or staining.

After purchasing and installing WPC decking, there will always be some leftovers. It will occupy space when it’s piled up, but it will be a pity if it’s thrown away. In fact, after simple processing, you can turn these remaining scraps into practical items. The WPC decking produced and sold by Oakio can be cut, assembled and fixed, and processed like wood. The decking board is moisture-proof and mildew-proof, so there is no need to worry about any problems in outdoor use. You can make an outdoor flower stand out of the remaining decking. Put your favorite flowers and plants in it and put them on the balcony. The remaining WPC decking can also be used to pave backyard trails. It’s very easy to make such a trail and doesn’t require a lot of material. Simply put the decking pieces together and fix them on the ground. Such an interesting path can elevate the style of the backyard. In addition, the remaining WPC decking can also be turned into some small things, for example, a mailbox or a small stool. These can be used outdoors for a long time, no need to worry about rotting or molding after a while. Try using the remaining scraps in different ways, and learn more about the rest of our website for inspiration.

WPC decking is a pressed extruded composite wood product made from wood powder and recycled plastic. Although it is an unconventional deck, it can be cut, drilled and fixed like traditional wood. Cutting can generally be done by using standard woodworking tools. Table saws, circular saws, and miter saws are your best choice. Choose the blades made of a hard alloy to ensure a smooth cut. Be careful not to overheat the blade during cutting, otherwise, it will affect the cutting effect. Before installing our WPC decking, you will need to read our installation guide in advance to ensure proper installation. Although WPC decking is similar to wood, it still needs attention in the details of fixing and gap etc.. In addition, our professional technical team can also provide technical advisory support for you.

Oakio Decking is designed with micro-grooves that aid in slip-resistance. Regardless of conditions, our ranges can outperform timber, however, we will recommend extra caution if the decking becomes wet.

As composite and plastic material expands and contract down the length of the product from changes in temperature, we do always require adequate expansion spacing left at the end of each product. The correct spacing required can be found in the WPC decking installation guide of each product.

Using a standard household washing up liquid will be effective when cleaning Oakio products, do not use any cleaners stronger than this or any cleaners containing a bleaching agent.

Yes! Oakio’s fully capped color technology coats the boards with a high stain, scratch, and fade-resistant layer. In addition, the boards are waterproof, so there is no need for any labor that would be necessary with regular timber. Normal sweeping and cleaning is still necessary to clean off debris and dirt.

Oakio’s superior technology gives the composite wood boards great Ultra Violet resistance. Oakio have tested direct UV on our boards for hundreds of hours with minimal change.

Our decking standard length is 2.2m, 2.8m and 3.6m. The length could be customized, but it’s better to consider the container space and weight limit, so we can maximize it and lower the average freight.

As composite and plastic material expands and contracts down the length of the product from changes in temperature, we do always require adequate expansion spacing left at the end of each product.
Round hollow decking: 300mm,
Square hollow decking: 350mm
Solid decking: 400mm

We have 3 main clips, 304 stainless steel clips, plastic clips and aluminum clips. In consideration of the cost, plastic clips are the cheapest option, and stainless steel and aluminum clips are the same price. But stainless steel could offer 3mm gap between the board, and plastic clips and aluminum clips offer 6mm gap. You could choose the clips type according to the above factors.

The main difference between hollow decking and solid decking is the bear capacity. If you are a house owner and the decking is for your house, like backyard or terrace, square hollow decking or round hollow decking is a good option either for cost or safety. If the decking will be installed in some public areas with high traffic, like park, garden, hotel, etc. Round hollow decking or solid decking is better.

Oakio’s fire rate for decking could achieve the Europe fire resistant standard, BFL-S1-D0, this is the highest fire rate for wpc products. But this is base on fire-resistant formula. The Oakio standard products are base on normal formula, the fire rate could meet class C or Class D.

No, the decking can’t be polished. You could only clean the dust on the surface with a plastic brush.

It subjects to the actual profiles you choose, roughly 700-800sqm of decking.

Uncapped decking is 1st generation of composite decking, the price of uncapped decking is lower than capped decking but some performances are not as good as capped decking, like mold-resistant, stain-resistant and scratch-resistant because it’s without the protective layer. Capped decking is also called co-extrusion decking, Oakio creates a layer around the core to protect the decking from UV, scratch, and stain. Under multiple trials, Oakio offers a more extended warranty for capped decking, which is up to 25 year residential warranty.

Please refer to our installation guidelines.

Our composite fencing for sale is produced in batches and made from 60% recycled hardwood making this a natural product. For this reason, slight color variations may occur (more noticeable when purchasing different lengths of boards or when laying the boards “wide groove up”) We advise purchasing decking boards in the same lengths to avoid initial color difference. Although we will always endeavor to pick all products from the same batch, when orders are added or amended at a later date the boards will likely be from a different batch therefore color variation is likely. Please ensure you order the correct amount of boards on the initial order.

We offer a 15-year warranty maximum on Iniwood fencing and a 25-year maximum on Proshield fencing depending on the application scenario, it is meaning you get peace of mind with your new fencing. We anticipate when looked after well composite fencing will last well in excess of the 10-25 years warranty.

The Oakio WPC decking boards will lighten as they naturally weather over the first 2-3 months of outdoor exposure before establishing. The board lightening is caused by rain washing out naturally occurring dark wood oils (called tannins) and natural lightening from UV exposure. The color lightening is reduced and gradually remains stable after the period.

Using a standard household washing up liquid will be effective when cleaning Oakio products, do not use any cleaners stronger than this or any cleaners containing a bleaching agent.

It subjects to the actual profiles you choose, roughly 390 sets of fence systems.

Iniwood fence boards are 1st generation of composite decking, the price of Iniwood fence boards is lower than Proshield fence boards but some performances are not as good as Proshield fence boards, like mold-resistant, stain-resistant, and scratch-resistant because it’s without the protective layer. Proshield fence boards are also called co-extrusion fence boards, Oakio creates a layer around the core to protect the fence boards from UV, scratch, and stain. Under multiple trials.

Our fence board’s standard length is 1.73m. The length could be customized, but it’s better to consider the container space and weight limit, so we can maximize it and lower the average freight.

Hyperion products are already coloured so they do not require painting. Due to the plastic content within composite products, there is no need for any further treatment. This also makes it easy to clean.

Yes. Please contact us if you are interested in our fence systems.

Yes, all of our LEED-certified products are formaldehyde-free and lead-free.

Definitely. Wood requires continuous maintenance, and is exposed to and affected by weather and environmental conditions. The high-quality composite fence systems that we offer combine the natural appearance and aesthetic appeal of wood with the durability and resilience of plastic.

It depends on the texture, quantity. Let’s say a 20GP container composite fence systems, the lead time is 20 days roughly. Actually, the lead time is flexible for large orders and long-term cooperation.

The Iniwood collection is available in 9 colours and the Proshield collection is available in 6 colours.

We are proud that our products comply with CE, ISO-9001, ISO-14001, REACH, LEED, and so on. This means that all materials are sourced from responsible producers and that our products are manufactured to the highest possible quality.

Please refer to our composite cladding installation.

Our composite boards are produced in batches and made from 60% recycled hardwood making this a natural product. For this reason slight color variations may occur (more noticeable when purchasing different lengths of boards or when laying the boards “wide groove up”) We advise purchasing cladding boards in the same lengths to avoid initial color difference. Although we will always endeavor to pick all products from the same batch, when orders are added or amended at a later date the boards will likely be from a different batch therefore color variation is likely. Please ensure you order the correct amount of boards on the initial order.

We offer a 15-year warranty maximum on our Iniwood cladding and a 25-year on Proshield cladding, it is meaning you get peace of mind with your new cladding. We anticipate when looked after well wood plastic composite cladding will last well in excess of the 10-25 years warranty.

The Oakio WPC cladding will lighten as they naturally weather over the first 2-3 months of outdoor exposure before establishing. The cladding lightening is caused by rain washing out naturally occurring dark wood oils (called tannins) and natural lightening from UV exposure. The color lightening is reduced and gradually remains stable after the period.

No, our cladding is not heat insulation.

Our cladding standard length is 2.2m, 2.8m and 3.6m. The length could be customized, but it’s better to consider the container space and weight limit, so we can maximize it and lower the average freight.

For most Oakio cladding profiles, expansion clip is not necessary since Oakio cladding profiles is interlock design without any gap. All you need to do is to screw the cladding on the joist, and starter clips for the first boards. Besides, we have another type of solid cladding requests the specific clips to connect each board.

No, Oakio composite cladding doesn’t request the painting,

It subjects to the actual profiles you choose, roughly 700-1200sqm of cladding.

Yes. Please contact us if you are interested in our fence systems.

It depends on the texture, quantity. Let’s say a 20GP container composite fence systems, the lead time is 20 days roughly. Actually, the lead time is flexible for large orders and long-term cooperation.

The Iniwood collection is available in 9 colours and the Proshield collection is available in 12 colours.

We are proud that our products comply with CE, ISO-9001, ISO-14001, REACH, LEED, and so on. This means that all materials are sourced from responsible producers and that our products are manufactured to the highest possible quality.

Iniwood cladding is the 1st generation of composite cladding, the price of Iniwood cladding is lower than Proshield cladding but some performances are not as good as Proshield fence boards, like mold-resistant, stain-resistant, and scratch-resistant because it’s without the protective layer. Proshield cladding is also called co-extrusion cladding, Oakio creates a layer around the core to protect the fence boards from UV, scratch, and stain. Under multiple trials.

Yes, all of our LEED-certified products are formaldehyde-free and lead-free.

The base ingredient is oak wood powder, recycled HDPE, additives and fiber glass modified to provide superior impact strength and ultraviolet (UV) resistance, and it giving us the most durable WPC pergola on the market today.

Yes, our wall system can be attached to an existing structure!d.

The Armstrong pergola features 3 standard colors options that compliment almost any architecture. Except these 3 stock available color are free of charge, other customized color need to charge.

Our Pergola system has been specifically engineered to withstand hurricane force winds, heavy snow loads, and everything in between. It’s durable and can outcompete most of the competitors on the market today! hanged.

For Oakio WPC pergola, we offer 15 years warranty.

Yes, we have 6 standard sizes of WPC pergola for your choose, please kindly see the details on the corresponding page, we also provide customized pergola.

We provide installing guide for our customers, please kindly download from our website. You can install by yourself if it is a small one or turn to professional engineers for help if it is a big project.

It is comprised of 55% oak wood fiber, 35% high-density polyethylene and 10% additive. From the content of this ingredient, wood fiber is the main constituent of WPC products. As we all know, oak is a hardwood with beautiful patterns and is a high-quality material for making furniture, floors, and so on.

There are no lightbulbs to change, there is no electric charge running light to light. One light engine controlled by a remote transmits light exactly where it needs to go!

We use Fiber Optics made in Japan, a tried and true product that comes with a 10-year-long warranty for indoor and outdoor usage in weather conditions that range from -50 to +70 degrees Celsius. Fiber Optics do not conduct electricity, therefore are perfectly suited for rain, snow, ice and the sun.

Please refer to our WPC screening installation here.

Using a standard household washing up liquid will be effective when cleaning Oakio products, do not use any cleaners stronger than this or any cleaners containing a bleaching agent.

We offer a 25-year maximum on screening product, it is meaning you get peace of mind with your new screening. We anticipate when looked after well outdoor composite screening will last well in excess of the 10-25 years warranty.

Oakio pedestals are a system that enables the laying of porcelain paving or decking substructures without the need for grout, adhesive, or cement. Using Oakio pedestals makes for a quick and easy installation, while still proving a robust substructure for your paving or decking.
Support pedestals are nearly always used on flat roofs, balconies, and terraces, and they are increasingly used in gardens.

Oakio pedestals are made from recycled polypropylene. Oakio pedestals are also a low-maintenance solution making them the perfect choice for any commercial area or residential installation.

Spacer tabs create a uniform gap between the slabs placed on top of the pedestals. The tabs are available in different widths, depending on the space required. The following widths are available: 3, 5, or 8mm.

Rubber Shims are available to adjust small differences in tile thickness. They are available in 1mm and 2mm thicknesses and are placed directly on top of the pedestals. Besides, the Rubber Shims could also avoid the noise of the stone tiles touching the Oakio pedestals.

To increase stability a pedestal can be turned upside down(base becomes top).

Oakio composite decking pedestals can be used with any kind of decking material including stone, granite, marble, hydra-pressed concrete, wood, composites, industrial grating, ceramic, and wood tiles.

Oakio composite decking pedestals are all assembled well, only need to adjust the height which you require during the installation.

It is very easy to adjust the Oakio pedestal deck system’s height, adding one Extender could raise the height of 80-120mm, and on a small range of height, it just needs to screw down the strengthening ring to fix the height. Oakio pedestal is also equipped with a safety clip system to avoid unscrewing.

Oakio slope corrector could be placed on the bottom of the Oakio deck tile pedestals, with the Oakio slope corrector it is possible to build a perfectly level surface by rotating the Oakio slope corrector. It is possible to adjust the slope between 0% to 5%.

Each square meter of decking needs 4-5 pcs of pedestal for standard installation. It varies from the installation scenario.

Yes. Please contact us if you are interested in our pedestal systems.

Yes, they are. Saving these materials from landfill, giving them value and recycling them into a long-life product provides a harmonious solution to sustainable living.

Oakio pedestals have a working load of 1,000kg each. This means that the entire area is able to support over 2.5kN/m2 if required.